Customer Testimonials

Date: Tue, 23 Jul 2013 07:33:14 -0400 (EDT)
Subject: thank you
Doug,
We’re back home in Buffalo, New York but I just wanted to say
how much I appreciated your efforts to get the starter on our
boat rebuilt in such a short time.  My kids and grand kids were
absolutely thrilled. 
As a businessmen myself I truly understand the importance of
good customer service.  I will agree, there are times you ask
yourself why did I do that because some people are just simply
ungrateful… but overall most people are appreciative plus it makes
you feel good doing it!
Hope you have continued success… and may God bless!
Ray from Buck Lake
Hello Doug,
Made it back to Toronto. Had lots of fun exploring the US south shore, side-stepped some crazy weather there and had an easy crossing, thanks to you.
Just wanted to express my appreciation for your work on my alternator while I was in Gananoque.
It is such a pleasure to meet service people that understand what “service” means.
You were AWESOME!!  The interest you expressed and the fast-time you took to fix the problem went well beyond any expectation. You did it all within 7 hours of my first phone call.
You were a saviour when I thought I’d be in a bind for sure!
Thanks again for the great work!!
Best,
G. Masse

JRL Welding and Repairs Ltd.
9769thLine
Innisfil, ON
L9S3Y9

Dear Doug:

Marlene and I want to thank you very much for the excellent service you gave us. As Marlene told you, I was left stranded when the alternator quit on my truck. As I was far from home, and need my truck for both transportation and business, it was pretty urgent that I get this repaired as soon as possible. Marlene called all around trying to find an alternator for my truck, without much success, until JD at PartSource gave her your name and number. We really appreciate the way you went above and beyond, calling from Detroit and looking after this matter.

Your speedy help enabled me to get back on the road Without lost time. In these days of big box stores, often it’s still the independent operators who get it done! We really appreciate the time and effort you put into helping us.

Yours truly,

Terry Ralph
JRL Welding and Repairs Ltd.

 

Auto Electric Kingston – If we don’t have it, we can rebuild yours!